Terms of service

Terms of Service

Last Updated: October 2025

Welcome to Squishy Squishies. These Terms of Service (“Terms”) govern your access to and use of our website, www.squishysquishies.com and all related services provided by Squishy Squishies (“we,” “our,” “us”).

By accessing or purchasing from our website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Information

Squishy Squishies is an online retail store specializing in quality toys and accessories.
By using our website, you confirm that you are at least the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a user’s behavior violates our policies or applicable laws.

2. Use of Our Website

You agree not to use our website or services for any unlawful, fraudulent, or unauthorized purpose, including but not limited to:

  • Violating any laws or regulations

  • Transmitting malicious code, viruses, or spam

  • Attempting to gain unauthorized access to our systems or customer data

  • Interfering with website functionality or security

Any misuse of our site may result in immediate suspension or termination of your access.

3. Product Information and Availability

We make every effort to ensure product descriptions, pricing, and availability are accurate.
However, errors may occur. In the event of an inaccuracy or technical error, we reserve the right to correct the information, update details, or cancel orders affected by such discrepancies.

Product availability may vary, and we cannot guarantee that all products displayed on the website will always be in stock.

4. Pricing and Payments

All prices are displayed in USD for United States customers and CAD for Canadian customers, unless stated otherwise.
Prices may change without prior notice.

We accept major payment methods securely processed through trusted third-party payment gateways. By completing a purchase, you authorize us to charge your payment method for the total amount, including taxes and shipping fees.

5. Order Acceptance and Cancellation

Your order represents an offer to purchase a product. Once an order is placed, you will receive an acknowledgment email confirming receipt.
We reserve the right to accept or decline an order for any reason, including but not limited to:

  • Product unavailability

  • Payment authorization failure

  • Pricing or listing errors

If your order is canceled after payment, a full refund will be issued to your original payment method.

6. Shipping and Delivery

All orders are processed and shipped according to our Shipping Policy Delivery times are estimates and may vary depending on carrier performance and location.
We are not liable for delays caused by external factors such as customs, weather, or carrier issues.

7. Returns and Refunds

We want you to shop with confidence. Returns, refunds, and exchanges are handled according to our Return And Refund Policy.

Please review the policy for details on eligibility, timelines, and procedures.

8. Intellectual Property Rights

All content on www.squishysquishies.com,including text, graphics, logos, images, videos, and design elements, is the property of Squishy Squishies and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any materials without our prior written consent.

9. Third-Party Links

Our website may include links to third-party websites for your convenience.
We are not responsible for the content, accuracy, or practices of these external sites and encourage you to review their terms and privacy policies before use.

10. Limitation of Liability

To the maximum extent permitted by law, Squishy Squishies shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

This includes, but is not limited to, loss of profits, data, or business interruption.

11. Indemnification

You agree to indemnify and hold harmless Squishy Squishies, its affiliates, employees, and partners from any claims, damages, or losses arising from your breach of these Terms or misuse of our services.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website following any updates constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Quebec, Canada, without regard to its conflict of law principles.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Store Name: Squishy Squishies
Address: 63D Donegani Avenue, Pointe-Claire, Quebec H9R 2V9, Canada
Phone: +15146741914
Email: info@squishysquishies.com